Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase. Its importance varies by product, industry and customer. As an example, an expert customer might require less pre-purchase service (i.e., advice) than a novice. In many cases, customer service is more important if the purchase relates to a “service” as opposed to a “product'. Customer service may be provided by a person (e.g., sales and service representative), or by automated means called self-service. Examples of self service are Internet sites. Customer service is normally an integral part of a company’s customer value proposition.
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A week is a unit of time longer than a day and shorter than a month. In most modern calendars, including the Gregorian calendar, the week is a period of seven days.
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Customer Service week
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